Everything you need to know about orders, delivery, payments, and returns at Olive Shop.
Orders are usually processed within 1-2 business days. UK delivery normally takes 2-4 business days, while international delivery depends on destination.
Guest customers can use the Guest Order Lookup with their surname and invoice number. Account users can check order status inside their account area.
If your order has not been dispatched yet, contact support as soon as possible. We will do our best to help with size or address changes.
We accept secure card payments through Stripe checkout.
Yes. If your item is unused and in original condition, contact us within the return window and we will guide you through the process.
Use the password reset page and follow the email reset link.